What We're All About
We specialize in control solutions for operator interfaces in aerospace, defense, and other industries that demand high reliability in challenging environments. If you need an interface with specialized displays, lighting, switching, or any other difficult requirement, turn to the Esterline team that engineers and manufactures Korry products.
Every Korry solution integrates our expertise in optics, electronics and software, mechanical packaging, mechanism design, and human factors, plus more than 60 years of experience. In addition, we continually perfect and apply our own proprietary materials and processes for leading-edge performance not available anywhere else.
Our Mission
We light the way to customer success with innovative control solutions.
Guiding Principles
We strive to:
- Always tell the truth
- Never compromise on safety, ethics, or quality
- Deliver the very best value and meet our commitments to our stakeholders (the flying public, our customers, the Korry team, our shareholders, our suppliers, the community)
- Lead the technology in whatever we undertake
- Provide a safe, friendly, collaborative, open culture that spurs innovation and fosters our team’s professional and personal growth
Customer Credo
Our customers:
- are not dependent on us. We are dependent on them.
- are not interruptions of our work. They are the purpose of it.
- need to know they are valued. Look for ways to exceed their expectations.
- are doing us a favor when they call. We are not doing them a favor by serving them.
- are human beings with feelings and emotions like our own. Remember your own customer experiences.
- are not there to argue or match wits with us.
- bring us their wants. It’s our job to fulfill those wants.
- should be encouraged to give us feedback — both concerns and praise.
- need to feel satisfied that their needs are being served.
- are deserving of the most courteous and attentive treatment we can give them.
Delivering Value
We deliver value to our stakeholders through operational excellence, financial performance, technology leadership, and team growth and satisfaction:
