Communicate More Effectively
April 3, 2012 — Greek philosopher Epictetus said, “We have two ears and one mouth so that we can listen twice as much as we speak.” These words serve to remind us that the art of communication really is a two-way street. The need to be heard and understood is critical for everyone, particularly in a difficult situation. Thankfully, there are a few helpful things that can make all the difference in avoiding a potentially costly misunderstanding.