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Korry Product Returns

Please fill out and submit the form below to receive a Return Materials Authorization (RMA) number, prior to returning product to Esterline Control & Communication Systems. An email with your RMA number will be sent to you within 24 hours of receipt.

A separate RMA request form must be prepared for each different product type to be repaired.

A PURCHASE ORDER IS REQUIRED FOR ALL RETURNS.

A minimum evaluation fee may be incurred for all returned products deemed out of warranty. Please include a copy of your return PO when submitting this form.

For questions regarding returns, please email korry.rma@esterline.com.

Your inquiry will be answered by the Customer Returns Administrator for your account.

PLEASE NOTE: Some customers have reported difficulties submitting the online form due to firewall or browser-setting issues. If you experience any issues submitting the online form, please download and complete the PDF form, and email it to korry.rma@esterline.com along with your PO. Additional instructions are included in the PDF.

PDFRMA Request Form for Korry Products

 

Korry RMA Request Form

Requester Information






Receive an email copy of your submittal.

 

Billing Information





Please enter "N/A" if not applicable.

 

Shipping Address





Please enter "N/A" if not applicable.

 

Product Information


Please provide only one return PO number per request.






Please also include the date code, if available.



It is the responsibility of the requester to know and inform Korry Electronics if any FAA airworthiness directives are required to be incorporated (enter N/A if none are applicable):



Returning ITAR-Controlled Items

Are you both a foreign customer and returning an ITAR-controlled item?

If you answer "Yes" below, the form will refresh itself with additional ITAR requirements and instructions.

If you answer "No," the form will refresh itself and you may proceed directly to attaching your return PO and submitting the form.

You will not lose the data you have already entered.


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