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Customer Support

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Request Forms

 

Return Material Authorization

The customer must request a Return Material Authorization (RMA) number prior to the return of the failed equipment to CMC Electronics, to ensure that contracted TAT is respected. Please complete the following request and then submit. An auto response with your RMA # will be provided.

RMA/Service Request









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Specify



It is the operator's responsibility to inform CMC Electronics if any airworthiness Directives are required to be incorporated. If applicable, please specify.





NOTE: All units on our capabilities list will be returned with a dual TCCA/EASA Form One unless otherwise specified. For all other equipment a C of C will be issued. Please ensure you have selected the correct Documents. 


NOTE: Unless otherwise specified all work will be done in accordance with CMC Quality Manual and Work Instructions. Please specify otherwise.




NOTE: The Lot Number can be found on the CMC certificate of conformity (C of C) that was supplied with the unit.









NOTE: * = Required Field

           

Contact Support

Customer Services Line
(514) 748-3124

Aircraft On Ground (AOG)
24 Hour Service

T: (514) 748-3123
M: (514) 915-2590
AOG@cmcelectronics.ca

Technical Support + Training
North America 1-888-827-2881
Worldwide (514)-748-3050
Europe +33 561748447

Support Documentation

MAINTENANCE QUALITY CERTIFICATES

CIVIL AVIATION CAPABILITY LIST, pdf

NAVIGATION DB DOCUMENTS
NAVIGATION DB SUBSCRIPTION FORM, xls
AIRAC CYCLE DATES, pdf
RTCA/DO-200A APPROVAL, pdf

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