Medical Transcription Company Improves Product Development Process with Expertise from Experienced, Process-Driven Software Engineering Services Provider
MADISON, Wisconsin – November 1, 2007 – After struggling to find the right software development resources for its growing services business, Amphion Medical Solutions, a leading medical transcription and coding services company, found an outsourced software development solution that works. Amphion partnered with AVISTA Incorporated®, a leader in software engineering services, to create and maintain the software used to deliver important medical record transcription and coding services.
Amphion focuses on providing high value solutions to support their customers with a team of experienced medical language specialists and credentialed coders. While the company uses its own software to support its service delivery, software development is not a core business focus. For years the company used independent contractors to create this software. The contractors would move on to new projects once a product was complete—taking their experience and product knowledge with them. Amphion wanted to find a more consistent resource and ensure their products were maintained by software experts. After a costly and off-putting experience with a high-profile software consulting firm, Amphion turned to AVISTA Incorporated.
"It was important for us to find the right people to work with since we wanted to find an ongoing software development partner," says Kerry Chase, president of Health Document Technology at Amphion Medical Solutions. "AVISTA came in to help with our Themis™ a remote coding platform, and from day one it was clear they had the right processes and people to deliver quality product. They created great software for us, and they have been supporting all our maintenance and upgrades too. Working with AVISTA has been a wonderful experience, and their software services allow us to focus on our core business."
Amphion is currently developing a next-generation web-based health document platform to meet new demands of their customers. The company is anticipating the Electronic Medical Record environment will impact the services it delivers. This new product is significant for the industry since there is a shortage of experienced medical language specialists, but demand for services continues to increase. AVISTA is already actively working with Amphion on product planning for the web-based platform.
"Our strategy is to complement our workforce with the right technologies, and focus on adding value by delivering meaningful health documentation," adds Chase. "We're pleased to have AVISTA involved with this exciting new initiative. AVISTA proves that you don't have to be in Silicon Valley to be a world-class software company."
AVISTA Incorporated®, a subsidiary of Esterline Technologies Corporation, is a full-lifecycle software engineering services company specializing in critical systems development projects for commercial and military avionics, medical device and government/military applications. With 2.5 million project hours completed, AVISTA fields the strongest, most stable, and most capable DO-178B experienced software development team in the industry. The company has completed over 1,000 client projects over the last 20 years in systems design, requirements capture and analysis, software design and implementation, and software verification and validation. AVISTA, headquartered in Platteville, Wisconsin, is a SEI CMMI Maturity Level 5 rated company and an ISO 9001:2000 certified company.